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[ DevCourseWeb.com ] Linkedin - Increase Customer Loyalty by Doing Agent Experience (AX) Right
magnet:?xt=urn:btih:11fe1fdcd1306b21348996881c8305ceb6a3168d&dn=[ DevCourseWeb.com ] Linkedin - Increase Customer Loyalty by Doing Agent Experience (AX) Right
磁力链接详情
Hash值:
11fe1fdcd1306b21348996881c8305ceb6a3168d
点击数:
120
文件大小:
127.82 MB
文件数量:
13
创建日期:
2024-4-12 00:51
最后访问:
2024-5-1 19:22
访问标签:
DevCourseWeb
com
Linkedin
-
Increase
Customer
Loyalty
by
Doing
Agent
Experience
AX
Right
文件列表详情
~Get Your Files Here !/01 - Introduction/01 - Cultivating customer loyalty through agent experience (AX).mp4 3.17 MB
~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/01 - Linking agent experience to customer experience.mp4 5.44 MB
~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/02 - Identifying challenges that impact agent effectiveness.mp4 17.36 MB
~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/01 - Defining key skills for contact center agent success.mp4 9.37 MB
~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/02 - Evaluating agent culture fit and adaptability.mp4 12.29 MB
~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/03 - Building positive agent relationships from day one.mp4 8.12 MB
~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/01 - Elevating agent performance Training and development.mp4 13.45 MB
~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/02 - Fostering community for your agents Education and support.mp4 8.52 MB
~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/03 - Incorporating agent feedback to enhance value.mp4 6.43 MB
~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/01 - Identifying potential leaders in your agent team.mp4 11.44 MB
~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/02 - Guiding future contact center leaders Mentorship and feedback.mp4 12.13 MB
~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/03 - Developing emotional intelligence and empathetic leadership.mp4 12.61 MB
~Get Your Files Here !/06 - Conclusion/01 - Continuing to strengthen the agent experience.mp4 7.48 MB
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